Note: For an index of topics, see FAQ listing under the Support tab
Choosing the best possible scanner for SmartScore
Most modern scanners will work fine with SmartScore.
List of flatbed scanners we have confirmed work well with SmartScore
"All-in-one" printer / copier / scanner models are now becoming extremely popular. Our tests indicate that the more recent all-in-one scanners from HP and other manufacturers (2011+) are fully WIA and TWAIN-compliant and work well with SmartScore's scanning interface.
What Windows Scanners Should I Avoid?
Older "All-In-One" scanners and those without WIA or TWAIN drivers.
If you are having trouble scanning in SmartScore with an All-In-One scanner, please click here.
For MAC Users
If your scanner does not respond to the Scan command in SmartScore, browse to your scanner manufacturer's web site. Look for "Drivers" then download and install the latest "complete" driver package for your model and Apple operating system. Once installed, go to File > Scan music > Select scanner in SmartScore and click on your scanner name. Try to scan again.
If you still cannot scan or you do not see your scanner listed in the Select scanner window, you may need to use Apple's Image Capture application (in the Applications folder) to acquire your images for SmartScore recognition.
You may also need to update your Apple software. To run Apple Software Update on your Mac, go to the Apple icon and selecting "Software Update..."
To see if your scanner is supported in Snow Leopard or Lion, click on the support link that corresponds to your scanner below then look to see if it's checked in the Scanner column. NOTE: Some scanner manufacturer's allow downloading of Snow Leopard and Lion drivers directly from their web site. However, this method has not been tested or confirmed by Musitek to work:
If you've tried all the above steps and your scanner still fails to respond to SmartScore's "Scan" command in SmartScore, click: "Scanning outside SmartScore" or consider one of the low-cost scanners we recommend. Click here to see a list of scanners we have tested and that work with all recent Macintosh operating systems.
Another alternative is to consider ScanVue; a 3rd party scanning solution: See http://www.hamrick.com/
Scanning in SmartScore - Basic Steps to Follow:
- Select FILE > SCAN MUSIC > CHOOSE INTERFACE > SMARTSCORE’S
- Then select FILE > SCAN MUSIC > SELECT SCANNER > WIAxxxxx (Windows)
For Macintosh: Choose the TWAIN driver associated with your scanner. If a TWAIN driver isn't visible, insert your scanner software CD. Look for an "Install TWAIN" option (sometimes found under “Custom”). If no driver is visible, consider this alternative.
- Push SCAN or FILE > SCAN MUSIC > ACQUIRE to begin scanning.
WIA (Windows Image Acquisition) is a Windows scanning protocol for 3rd-party applications such as SmartScore. TWAIN is the traditional open-source protocol for driving scanners and is used with both Windows and Macintosh computers. When scanner software for Windows is loaded, very often WIA and TWAIN drivers are both installed. For HP and All-in-One owners running Windows, first choose:
FILE > Scan Music > Select Scanner > WIA xxxx.
If your scanner doesn't respond properly, choose:
FILE > Scan Music > Select Scanner > TWAIN xxx
All-in-one printer/scanners are now very popular. Most (but not all) will work with SmartScore provided yours is a recent model (2011+).
For Mac Users running Snow Leopard and Lion / OS 10.5 and 10.6
If you are operating a late model all-in-one scanner with OS 10.6 or 10.7, and your scanner does not respond when you push the "SCAN" button, CLICK HERE. This will explain how to create scans readable by SmartScore X2.
For Windows Users
If your all-in-one device is an older model, you may have success by choosing certain settings. Our tests indicate that the more recent all-in-one scanners from HP and other manufacturers are fully WIA and TWAIN-compliant and work well with SmartScore's scanning interface.
Detailed Steps for Troubleshooting HP All-In-One Scanning Issues
Using SmartScore’s Scanning Interface:
Go to File > Scan Music > Select Scanner. Select “WIAxxx”. Push “OK”. Push the SCAN button in SmartScore. SmartScore's scanning interface should open and look like this:
Once you see an image in the Preview pane, push “Final Scan”. Name and save the image. You will be given a choice to begin recognition or to open the image in SmartScore’s Image Editor. Select “Open in Image Editor”.
NOTE: If your scanner does not respond, go to File > Scan Music > Select Scanner. Click on “TWAINxxx”. Push the SCAN button again. SmartScore’s scanning interface should now open. If your scanner still does not respond, skip the following steps and jump to the section, "Can't use SmartScore's scanning interface” below.
In SmartScor's Image Editor, use the Zoom tool to zoom in close and inspect a small part of the image. If black areas are solid black, you are OK. Push the “Recognition” button to start the recognition process. I
f black areas are “salt & pepper” (shot full of holes) then the image was half-tone / dithered by your scanner and cannot be used. Dithering degrades the image and accuracy drops significantly. Click to see example of dithering here. If dithering has occured, try the alternative driver in File > Scan Music > Select Scanner (WIA or TWAIN). Make a Final Scan, save and choose “Open in Image Editor”. Examine the image carefully. If the black areas are “salt & pepper”, close the file and move on to "Can't use SmartScore's scanning interface”.
NOTE: Some all-in-one scanners do not have variable-resolution scanning. If you receive a message stating that resolution (dpi) was too high or too low, you will want to turn off automatic resolution in SmartScore:
- Uncheck Automatic > Resolution and select 300 dpi resolution. Push "Final Scan". This is one more reason why dedicated flat-bed scanners are preferred to All-In-One scanners.
- Some all-in-one scanners may respond normally when SmartScore's automatic resolution is set to an unusual resolution (e.g. 372 dpi, 412 dpi, etc.), but will actually scan at lower resolution and then RESIZE the page to achieve an equivalent resolution/size ratio. SmartScore will catch this during recognition and ask you if "you want to resize the page". In this case, always accept by pushing "Yes".
- Click here to view low-cost flatbed scanners we have tested and know work well with SmartScore.
In SmartScore, select File > Scan Music > Choose Interface > Your scanner's
WINDOWS NOTE: If your scanner does not respond when selecting SCAN in SmartScore, try selecting the WIA driver from the menu FILE > Scan music > Select scanner.
When scanning outside of SmartScore (with the scanning software that came with your scanner) you will have the option of selecting an output and file types. These options are often found by choosing “Custom” instead of “Standard (or “Beginner”) scanning mode.
For Mac Users running Snow Leopard and Lion / OS 10.5 and 10.6
If you are operating a late model all-in-one scanner with OS 10.6 or 10.7, and your scanner does not respond when you push the "SCAN" button, CLICK HERE. This will explain how to create scans readable by SmartScore X.
When scanning outside of SmartScore, always choose Grayscale (8-bit). This will result in solid areas of black. Do not choose “Halftone”. Halftone-dithered scanning breaks up black areas into various sized dots which at large scale will appear as shades of grey but seriously degrades the image for recognition purposes. SmartScore will automatically "threshold" gray images to 1-bit black before recognition. This avoids the pitfalls of dithering. To read more about dithering, click here.
Select a resolution of between 300 and 500 dpi depending on the size of the original music. Smaller staves and symbols should be scanned at higher resolutions. “Normal” sized music should be scanned at 300 to 400 dpi.
Save each page as an Uncompressed .TIFF file.
If neither scanning option works in SmartScore (File > Scan music > Choose interface), then you will be left with one of two choices A) Consider a compatible TWAIN scanner (see our scanner list here) or B) Use the native (non-TWAIN) scanning software that came with your scanner. If you choose the latter, be sure to follow these steps:
- Scan in GRAYSCALE (NOT Black & White or Color)
- Set your resolution between 300 and 400 dpi (Depends on the size of the original publication: If print is smaller, use higher dpi).
- Save each page as a separate Uncompressed TIFF file. Use a naming convention that will be easy to remember, e.g. Bach_Pg1, Bach_Pg2, etc.
- When finished scanning a piece, select one of the RECOGNITION buttons in SmartScore (Task Window, Navigator or Toolbar). In the Begin Recognition window, push "Add Files to List" and select all the pages you had previously scanned.
NOTE: It is always recommended to scan using SmartScore's scanning interface (File > Scan Music > Choose Interface > SmartScore's). This environment offers powerful auto-resolution, auto-deskew, cropping, exposure and multiple-page scanning functions. We like the newer Canon and Epson scanners because they work well with SmartScore's scanning interface under Windows XP and MacOS X platforms.
Click here to view low-cost flatbed scanners we have tested and know work well with SmartScore.
If you have scanned a file and SmartScore's recognition results are particularly poor (e.g. 50-75% accuracy), it is very likely the image created by your scanner was "half-tone/ dithered". Basically, this is turning your clearly-printetd score into newsprint (black areas become motled, dotted or shot full of holes). Many scanners default to "dithering" because manufacturers assume you are using their scanners for photos. OCR (optical character recognition) imagery should NOT be dithered.
The above image is what a typical closeup of properly-scanned music should look like. Notice that black areas are solid and not grainy. Lines are thick and not broken.
The above image was halftone dithered. Black areas have been reduced into "salt and pepper". This technique "smooths" round edges and is great for photos or web graphics, but critcal features for OCR are lost.
All scanners are different and depending on the model, they may or may not give you many options. If so, follow these general rules:
- If you are working in Windows, make sure you have selected the "WIAxxxx" driver from FILE > Scan Music > Select Scanner
- If you still have dithering, you will probably not be able to use SmartScore's scanning interface. Click here for instructions on scanning outside of SmartScore.
- CLICK HERE for more details (Window and Mac solutions).
Scanning orchestral scores that are bigger and wider than the scanner. How to recognize large-format scores in SmartScore X2.
When printing my score on "normal-sized" paper, the music does not fit on the paper.
Some scanners (usually less expensive all-in-one scanners) cannot scan in variable, discrete amounts. e.g. they can scan at 300 and 600 dpi, but not 425 dpi. If auto-resolution is used when using SmartScore's scanning interface, these scanners may RESIZE (e.g. increase) the image area to acheive the equivalent of 425 dpi while still scanning at a lower resolution.
Remember: Area x Resoution = Image size. In SmartScore X2, we have added a "rescaling" feature that will optimize the ENF file to exactly fit within the margins of your default page size, if when printing, your score outsizes or undersizes the paper it's being printed on. "Scale Entire Score" is found under FILE > FORMAT SCORE.