Do I need to be online to install SmartScore?

Do I need my prior version installed when upgrading to SmartScore?

I downloaded my copy of SmartScore. How do I download it again?

How many times can I install my copy of SmartScore?

Is there an interactive help file / manual?

My copy of the demo has timed out. How do I reset it?

I lost my original CD and I am a registered user. Order a replacement.

Scan from inside SmartScore whenever possible.

I've got an All-In-One scanner. Will it work?

Scanning with Apple Snow Leopard and Lion (OS 10.6 / 10.7)

I can't scan at all in SmartScore...

Bad recognition results after scanning? Probably it's "dithering"

Windows Users take note: Use the WIA driver.

How do I select SmartScore's scanning interface?

What about PDFs? Will they recognize?

Can I use SmartScore's scanning interface on my Intel-based Mac?

My orchestral score is bigger and wider than my scanner. How do I recognize large format scores in SmartScore?

• What's the workaround?
  Click one: HTML pages or QuickTime.

Recognition accuracy is not what I expected.

• Is your scan dithered? Find out here.

Recognition fails or hangs on scanned pages.

Got a trouble file? Send it to us!

Does SmartScore recognize PDF files?.

Scans are reversed. Background is black and notes are white.

Music font problems: e.g. Time and/or key signatures display as letters or do are incorrectly placed on staff lines.

Hand-written music and lead sheets are not well-recognized.

How do I export files to Finale / PrintMusic or other programs?

When printing my score on "normal-sized" paper, the music is too large for the paper.

SmartScore prints smaller than my original (with All-In-One scanner).- - -What's the workaround?

I saved a .FIN file in SmartScore but it will not open in Finale 2003/2004 (Mac Only)

Why does my SmartScore file look corrupted after I import it into Finale 2001?

Pages print blank in my copy of SmartScore 3.1.